Privacy Policy

Privacy Policy for TrendHub Mart

Last Updated: April 13, 2026

At TrendHub Mart, we value your trust and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, mobile application, and services.

By using the TrendHub Mart platform, you consent to the data practices described in this policy.

1. Information We Collect

We collect data to provide you with a seamless shopping experience. This includes:

  • Identity & Profile Data: Name, email address, phone number, shipping/billing addresses, and account credentials.

  • Transaction Data: Order history, payment preferences, and details of products purchased.

  • Usage Data: Information on how you navigate our platform, your IP address, device type, browser settings, and time spent on pages.

  • Marketing & Communication Data: Your preferences for receiving updates and your feedback or communication history with our support team.

  • Location Data: Used for accurate delivery tracking and finding deals relevant to your area.

2. How We Collect Data

We gather information through:

  • Direct Interaction: When you register, browse, purchase, or participate in our surveys/promotions.

  • Automated Technologies: When you visit our platform, we use cookies and web beacons to recognize your device and enhance your browsing experience (e.g., remembering your cart).

  • Third-Party Sources: We may receive information from social media logins (e.g., Google or Facebook) or authorized service providers like payment gateways and logistics partners.

3. How We Use Your Data

Your data is primarily used to:

  • Facilitate Services: Process orders, deliver products, and manage your account.

  • Improve Experience: Personalize website content and conduct data analytics to understand user behavior.

  • Customer Support: Resolve queries, disputes, and handle returns.

  • Marketing: Send you tailored promotions and updates (you can opt out at any time).

  • Security & Legal: Detect fraud, perform due diligence, and comply with legal or regulatory requirements.

4. Disclosure of Personal Data

TrendHub Mart does not sell your personal data. We may share information only with:

  • Service Providers: Logistics, payment processors, and marketing partners who assist in our operations.

  • Affiliated Entities: Partners that work with us to enhance your user experience.

  • Legal Authorities: When required by law, court order, or to protect the safety of our users and employees.

5. Security Measures

We implement stringent administrative, physical, and technical safeguards, including:

  • Encryption: Using TLS 1.2 or higher for all financial transactions.

  • Access Control: Restricting access to personal data to authorized personnel only.

  • Infrastructure: Utilizing modern security software to prevent unauthorized digital access.

6. Your Rights

  • Access & Correction: You may view and update your personal information through your account settings at any time.

  • Withdrawal of Consent: You have the right to withdraw your consent for data processing by contacting our support team. Note: Doing so may limit your ability to use certain features of the platform.

  • Unsubscribe: You can opt out of marketing communications via our app settings or the "unsubscribe" link in our emails.

7. Policy Updates

We may update this policy to reflect changes in legal or technical developments. We will notify you of significant changes via our platform. Continued use of TrendHub Mart constitutes your acceptance of the updated terms.

8. Contact Us

For any questions regarding your data privacy, please contact our Data Protection Officer at: Email: contact@trendhubmart.com